8 Qualities to Look for in a Commercial Cleaning Company
Having a clean work environment is beneficial to a company’s overall professional appearance, but there are also other important factors that can have lasting effects on employees’ mental health and overall productivity. A recent study conducted by a Florida State University researcher shows that a dirty work environment can have a long-term cognitive effect on employees, which ultimately means that this can negatively impact the company’s bottom line.
The first step to having a cleaner and healthier professional work environment is to hire the best commercial cleaning company in your area. Hiring the right commercial cleaning company will strengthen the morale, overall well-being, and productivity of your employees. If you are in the process of hiring a cleaning company for the first time or replacing your current company because they are not doing the job: here are right qualities to look for when choosing a cleaning company:
1. Variety of Services
A variety of companies have needs that differ due to various work environments. Common and required basic cleaning tasks include dusting, vacuuming, removing and replacing trash can liners, and other cleaning tasks. However, some companies need a major cleaning session multiple times a week. Hire a commercial cleaning company that specializes in a variety of cleaning services. Some of these may include:
• Carpet and upholstery cleaning
• Hard floor cleaning
• Floor coatings
• Power Washing
• Outside and interior surfaces and windows
• Special event cleaning
Receiving a good cleaning company estimate and consultation from a reputable commercial cleaning company will not only discuss the needs from your perspective
2. Credible Reputation
A credible reputation is always important. A credible reputation is especially important when you hire a commercial cleaning company to come into your office and clean your work space. When receiving estimates from commercial cleaning companies, do not hesitate to ask for references. When speaking to given references ask questions like:
• How satisfied they are with the cleaning company?
• How quickly they respond to needs or complaints?
• How long they have been doing business with the cleaning company?
• How consistent and reliable is their customer service?
In addition to other questions that may be relevant to your situation, factor in all the answers to these questions. Also, take special note of the cleaning company’s experience and consider the number of years they have been in business.
3. Scheduling Ability
A good cleaning company takes into consideration your office’s flexibility and scheduling needs. For instance, you may not want the cleaning crew vacuuming the office during business hours or you may prefer the cleaning crew to only clean the office during at night when the office staff is out of the office. The cleaning company you hire should take into consideration all your special needs to accommodate your schedule.
4. Professional Appearance
When hiring a commercial cleaning company, do research on the company. For instance, check their website to see if they present themselves in a professional way. Professional cleaning companies should always present themselves in a professional manner, which includes the cleaning crew dressing in a professional way that appropriate to leave a lasting impression on your office’s visitors and employees.
5. Equipment and Supplies
Professional cleaning companies should always have the necessary cleaning equipment and specialty products to make your office shine! One of the main reasons you are choosing to hire a commercial cleaning company is to avoid spending unnecessary money on cleaning equipment and products. The average, typical vacuum can clean a commercial carpet. However, to receive a deep clean that’s needed to remove debris and underlying dirt that can damage a commercial carpet’s quality an expensive commercial vacuum is require to complete this job.
Ask commercial cleaning companies about the type of equipment they use and if they offer to sell and provide specialty cleaning products for an additional price. Many recent start-up cleaning companies have yet to acquire all the proper cleaning equipment that is necessary for your office to sparkle, which is why it is important to hire a cleaning company that has been in business for many years.
6. Price and Estimates
When searching for a commercial cleaning company, make sure they offer free estimates and provide you with a pricing proposal. A reputable cleaning company will personally consult with you, tour your company or facility, and structure the proposal based on your requested needs. When meeting for an estimate, it is recommended that you have a list of specific requests and tasks you would like done. This will help the cleaning company factor in any extra fees in your proposal in order for your office to be detailed.
It is important to confirm that the commercial cleaning company you hire has insurance. Many cleaning companies that have recently started business have not acquired the appropriate insurance. Insist on seeing proof of insurance. By having a commercial cleaning company that is fully insured, shows that they take special measures to protect their clients from legal liability in case something happens. Although damage or injury is unlikely, it is always important to protect against the unexpected.
8. Personable Experience (Long-term professional relationship)
When choosing a cleaning company, it is important to look for a company that your company will build a lasting professional relationship with. Find a cleaning company that will make you never have to search for a cleaning company ever again! Commercial cleaning companies that give you personable, professional curtesy when speaking on the telephone or meeting for a consultation are more likely to be a company that will accommodate your requests and quickly take care of any complaints you may have in the future.